The following information on consultant-client communication can easily be adapted to

Client Relations

All client relationships have their challenges and must be carefully cultivated. Early in the process of working with your client, assess these critical areas:

Baber, John, F., and Dene Grigar, eds. New Worlds, New Words: Exploring Pathways for Writing About and In Electronic Environments. Cresskill, NJ: Hampton Press. 2001.

Cope, B. and Kalantzis, M. Multiliteracies. London: Routledge, 2000.

Everett, Anna, and John T. Caldwell, eds. New Media: Theories and Practices of Digitextuality. NY: Routledge. 2003.

This ISUComm bibliography provides teachers who are either interested in or already committed to the ISUComm initiative with a comprehensive listing of research related to WOVE, the integrated approach to instruction in written, oral, visual and electronic communication. The individual lists that make up this bibliography were compiled in all but one instance by Iowa State faculty who are themselves involved with WOVE as scholars, teachers, or both.

What is ISUComm?

ISUComm is Iowa State University’s communication-across-the-curriculum initiative. The goal of ISUComm is to strengthen student communication and enhance students’ critical thinking skills by creating opportunities for them to practice communication skills throughout their academic careers. While many institutions have similar outreach efforts to train and encourage faculty from all disciplines to include writing assignments in their courses, ISUComm speaks to a broader set of communication competencies.